I went back to the same Caliente sportsbook at Casino Caliente on Oct. 4 days later I got an email with a code saying it has been approved. While at the sportsbook, I went online and filled the request. It takes 4 days for approval and they will send me a code. The Supervisor Juan at that time said I cannot get any money, until I go online and make a request. I also asked for 6000 pesos withdrawal from my balance. Three days later October 13, 2019, I went back and placed some more bets. I sat at my table and enjoyed the games, while I placed some bets. I went to the betting counter and met the female Manager who checked my driver's license as ID and assisted me to make a deposit of $400 in pesos which amounted to 7160 pesos. I did that and I was asked to make a deposit at any Caliente sportsbook. My friends at the table, recommended me to join the Caliente online Sportsbook, instead of walking back and forth to the betting counter.
At 66 years of age and having a difficulty to walk due to back surgery, I was inside the sportsbook on Oct. I have never had any bad experience at this place until a few days ago.
I have been going to this place regularly on a weekly/monthly basis for more than 20 years.